Media reports indicated that the imminent deactivation of USSD services in Nigeria within two weeks is due to a protracted financial dispute between telecommunications operators and deposit money banks (DMBs) which revolves around unpaid debts totaling an alarming N250 billion. This financial impasse has lingered for several years, despite regulatory interventions from the Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC). The failure of most banks to comply with payment directives has now prompted telecom operators to issue a final warning, signaling the potential suspension of a service that is vital to millions of Nigerians. USSD, or Unstructured Supplementary Service Data, is a technology that allows bank customers to perform financial transactions without needing internet access. It uses shortcodes to enable users to transfer funds, pay bills, and purchase airtime directly from their phones. Initially designed to promote financial inclus...
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